Landmark Properties
Leasing & Marketing Manager (Project Management)
Prepare marketing plans and develop new strategies and programs designed to meet occupancy goals
Prepare daily and weekly leasing reports and pricing recommendations
Ensure leasing staff complies with corporate procedures and government laws on Fair Housing
Ensure follow up activities take place for all prospective residents
Manage, review, and approve all leases
Monitor guarantor approval process
Ensure all data is accurately entered in Entrata
Project a favorable image of the community to achieve property objectives and public recognition
Coordinate and participate in resident retention programs
Generate and track traffic of prospective residents by utilizing effective marketing techniques
Conduct all tasks necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining the model and traffic follow up
Complete and submit required materials in a timely manner such as market surveys, marketing calendars, guest cards, and service requests
Walk tour route and model unit daily
Ensure an adequate stock of professionally printed collateral and promotional items are on hand at all times
Monitor and update all social media channels to promote the property
General Administration
Ensure confidentiality of client, resident, and company information
Attend and contribute to all staff meetings and any special or emergency meetings
Understand and adhere to the Landmark Properties policies and procedures
Maintain a clean and professional work environment
Report time and attendance
Manage roommate matching, transfer, and move-ins
Understand the lease document and all related addendums and be able to clearly communicate to residents, prospective residents, and parents all relative information
Participate in all move-in and move-out related activities
Manage time efficiently and effectively
Assist in corporate projects as requested
Financial Management
Maximizes revenue and occupancy
Assists in collecting rents, security deposits, and other income as requested
Operates marketing activities within the confines of the marketing budget, deviating only with prior approval
Personnel
Train leasing staff on how to market on campus and locations that students frequent
Be familiar with and train the leasing staff on how to review and explain the lease document and all related addendums
Prepare leasing staff office coverage schedule
Customer Service
Assist the Resident Services Manager with Customer Service, as needed
Risk Control
Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources
Document and address behaviors of residents that violate the law or the community lease agreement
Identify and report safety and security risks to the Community Manager
In the absence of the Community Manager, prepare and submit incident reports
Assist the Community Manager in handling emergency situations in conjunction with the corporate team