General Superintendent, Maintenance (Government)
At Regional Transportation District (RTD), We make lives better through connections!
When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.
RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits
(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)
This position is responsible for the leadership and management of revenue and non-revenue vehicles and equipment maintenance activities, placing priority on cost effective maintenance with specific emphasis on developing and delivering the highest level of customer service, performance, and safety. Responsible for working closely with the Union to resolve any issue.Duties & Responsibilities:
ESSENTIAL:
o Recruits staff to include interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of Salaried Employee Guidelines, processes, and procedures. Conducts performance review and holds employees accountable for performance of their responsibilities. Responsible for managing adherence to all rules of the collective bargaining agreement.
o Leads the maintenance division to promote and ensure cost effective and efficient management of all Bus Operations assets, within a culture of safety and serviceability, leading to full asset life cycle costing for all assets, exercising sound motivational people management skills along with robust planning, organizational and system expertise to consistently deliver great internal and external customer service.
o Develops and implements strategies, policies, and procedures to ensure vehicle and equipment maintenance program goals are achieved. Leads all activities of the vehicle engineering, maintenance training, quality control and maintenance reporting divisions to ensure successful delivery of agency services.
o Develops and maintains the Bus Operations Fleet Plan to include gasoline, diesel, electric and alternative fuel vehicles. Coordinates with multiple agency departments and stakeholders to ensure adherence to federal regulations.
o Responsible for developing and deploying program activities for the District's transition, operations, and maintenance of zero-emission fleet. Technical subject matter expert and resource for Bus Maintenance Operations and the District's zero-emission programs, initiatives and emerging technologies. Provide extensive, in-depth, and specialized analysis, reporting, operational planning, training, and ongoing procedural improvements related to emerging zero-emission technologies, regulations, workforce development, and workforce safety.
o Manages the preparation and development of the vehicle maintenance annual budget and long-term financial plan. Monitors budget compliance for the division and oversees performance audits of maintenance services.
o Responsible for the preparation and implementation of specifications for bus purchases, support equipment and vehicles, shop tools and equipment, facility repairs and upgrades. Manages partnerships with vendors/suppliers and bus/vehicle manufactures to ensure the agency is compliant within contractual guidelines. Ensures compliance with the ADA for passenger transportation services.
o Manages maintenance interactions with all Fixed Route, Paratransit and FlexRide private contractors to ensure maintenance compliance within contract requirements.
OTHER:
o All job-related duties as assigned.
Qualifications:
o Bachelor's Degree in a technical related field (mechanical, electrical, electronic, etc.)
o A minimum of five years of experience managing in heavy duty diesel repair and maintenance, gasoline vehicle repair and maintenance, and electric/alternative fuel vehicle repair and maintenance to include major overhauls.
o A minimum of five years of experience supervising and managing maintenance managers of multiple operating divisions in a large metropolitan bus transit system.
o A minimum of five years of experience managing in a union environment including experience in collective bargaining agreement negotiations
o Proficient with Microsoft Office Suite and Cummins Engine In-Site program, Detroit Pro-Link and ZF-Tech transmission program.
o Ability to communicate effectively, orally and in writing.
o Ability to use sound judgment.
o Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.
OR
o An equivalent combination of education, experience, knowledge, skills, abilities.
WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.
o While performing the duties of this job, the employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
o While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; explosives and risk of radiation. The noise level in the work environment is usually moderate.
CORE COMPETENCIES: Sr. Management
SAFETY: Promotes safety as agency's number 1 priority in decision-making, reporting, learning, mitigation, and follow-up. Zero tolerance for unsafe conditions or acts. Promotes continuous improvement of safety culture.
MANAGING POLITICS (INTERNAL & EXTERNAL): effective collaborator and network builder, persuasive, sensitivity to situation and individuals, knows how to work within the organizational and political structure
LEADERSHIP: acquires new knowledge and learns new ways of solving problem, thinks and plans strategically, visualizes and communicates a vision, models desired behavior, drives organizational change, recognition and development of staff potential, pro-actively addresses performance issues
TAKING RISKS AND INNOVATING: thinks out of the box, open minded and flexible in thought and tactics, oriented toward results, adapts problem approaches, creative solutions.
PERFORMANCE MANAGEMENT: provides feedback on performance throughout the year, initiates performance plans and disciplinary actions at appropriate times, plans ahead to prepare and present appraisal to salaried employees within thirty days of due date (only exception is unplanned extended absence), consistently follows the CBA in performance management of represented employees.
ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures.
DIVERSITY ORIENTATION: encourages and supports diversity of employees and contractors (Disadvantaged Business Enterprise); participates in Equal Employment Opportunity/Affirmative Action events and training; refers EEO/AA concerns in a timely manner.
JOB SPECIFIC COMPETENCIES:
ACTION ORIENTATION: persists and finishes projects despite obstacles, or redirects when necessary; takes action and addresses opportunities with little supervision; takes extra steps to prevent mistakes or create opportunities
JUDGMENT: makes appropriate and sound decisions after weighing alternatives; follows policies and procedures; thoughtful consideration for other's opinions; logical
SPECIALIZED KNOWLEDGE: specialty field of knowledge is up to date and properly applied
An equivalent combination of education, experience, knowledge, skills, abilities.
CAREER MAP:
Based on job performance, experience, education, and position availability the next step on the career map for this position may be: Assistant General Manager, Bus Operations
Additional Job Description
PAY GRADE/CODE: Lead 3
SALARY RANGE: Minimum: $115,192 -Maximum: $178,548
Reports To: Deputy, AGM, Bus Operations
Management Level 4 Sr Manager
Job Family Manager
Job Category Non-Represented
Job Classifications
o 53-0000 - Transportation and Material Moving Occupations (USA Standard Occupational Classification (SOC 2018)-United States of America)
o Officials and Administrators - Occupations in which employees set broad policies, exercise overall responsibility for execution of these policies, or direct individual departments or special phases of the agency's operations, or provide specialized consultation on a regional, district or area basis. (United States EEO-4-United States of America)
o Time and Labor - Non-Operator - Positions that require Kronos access (Time and Labor)
Work Shift Required No
Public Job Yes
Pay Range:
$116,920.00 - $181,226.00 AnnualRTD is an Equal Opportunity Employer, please see our EEO policy [https://www.rtd-denver.com/sites/default/files/files/2019-10/RTD-EEO-policy-statement-2019_0.pdf]
