Equifax, Inc.
Credit Investigator (Finance)
Credit Investigator
As a Credit Investigator at Equifax, you will be responsible for resolving customer requests, being the key point of contact between the client and consumer
Who are Equifax?
Equifax is a global information solutions company that uses trusted unique data, creative analytics, technology, and industry expertise to power organizations and individuals around the world by transforming knowledge into insights that help make more informed business and personal decisions.
Regardless of location or role, the individual and collective work of our people makes a difference in our business.
We are looking for individuals who can help us disrupt the marketplace. You will do this by delivering leading-edge technology to build and deliver unparalleled customized insights that enrich both the performance of businesses and the lives of consumers.
About the Job
We will give you the opportunity to drive innovation and automation across the enterprise. This will include tool and process integrations across all business units within Equifax globally.
The Credit Investigator position is responsible for acting as a liaison between the client, consumer, and Equifax by resolving customers' requests. Individual contributors with complete investigations and issue updated or corrected reports to clients. To do this, you will use various methods of investigation including telephone interviews, email contacts, web-based research, faxing contacts, and researching data repositories such as ACRO and eOSCAR. Credit Investigators will interview consumers via telephone, update trade information and contact sources for trade, and fulfill employment verifications. In addition, you will analyze source data to ensure compliance with office and customer specifications. A certain degree of latitude is required within the ability to perform all investigative reports.
The Equifax Mortgage Services environment is fast paced and time sensitive. With this in mind, you will need to exercise some independent judgment through a variety of investigative tasks.
Responsibilities:
Requirement
What Else
We offer an excellent compensation package with, high-reaching market salaries.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To speak to us about this role in more detail please apply online.
See Job Description