Zingerman's Delicatessen, Inc.
Deli Barista - Next Door Cafe (Finance)
You will encounter variety each and every day!
Smile and talk to many guests, no matter what you're doing!
Greet and assist our guests with enthusiasm and high energy
Brew and converse on all brewing methods for teas and coffees
Prepare espresso based drinks (milk steaming, drink construction) according to our recipes
Taste and score coffee at least once per shift, logging the results
Adjust coffee as needed for best tasting espresso
Continually improve personal skills and knowledge around coffee
Handle monetary transactions and sales using Point of Sale system
Follow opening, closing and other procedural checklists
Restock/rotate products
Learn and shares the basics of our coffee roasting process and production schedule
Recognize, acknowledge and communicates error and potential quality problems
Assist in keeping dining areas and workspaces neat, clean and sanitary
Participate actively in huddles, meetings, and Zingerman's events
Arrive on time for all shifts, meetings, and classes
Safety at Zingerman's Delicatessen
The health and safety of our staff is our greatest priority. We are adamantly following the guidelines and directives from the CDC, Washtenaw County, the State of Michigan and other experts.
We've been inspected by MIOSHA in partnership with NSF and have received their Highest Tier 2 rating which acknowledges COVID-19 workplace safety commitments and efforts to keep customers and employees safe. Words from the inspector: "I've not seen any business this organized with their preparedness plans...."
What kinds of things will you learn in this job?
You'll learn about Zingerman's mission and vision from the company's founders
You'll learn how to provide Zingerman's famous Art of Giving Great Service
You'll learn our 4 steps to order accuracy
You'll learn to be an incredible salesperson
You'll learn how to develop a professional tasting palette
You'll learn about diversity in the workplace
You'll learn a lot about how a business really works
What are the shifts?
The Next Door Cafe will be open from 7AM to 7PM every day. This may change depending on business needs. Shifts begin as early as 6:00AM.
Candidates with full time (32hrs+) availability preferred
Successful candidates will:
Be punctual
Follow all of our COVID-19 safety requirements and precautions
Love to take care of people with great service
Have a passion for great food - tasting, talking and selling it, too!
Desire clear feedback and training expectations, including how to get a raise!
Possess relentless, outrageous enthusiasm and energy!