Sr Manager Post-Construction Operations, Data Integrity (Construction)

Position Title: Sr. Manager, Post-Construction Operations, Data Integrity (M3)

Company Summary

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

Role

The Sr. Manager, Post-Construction Operations, Data Integrity is responsible for driving strategy and ensuring data integrity across key milestones, particularly in the post-construction, closeout lifecycle. This role will oversee execution on post-construction and data workflows, including drone-captured data, customer receipt and customer deviation identification. This leader will actively support all post construction data activities by anticipating challenges, addressing gaps and aligning resources.  They will work closely with the Data Governance team to ensure that all data is accurately reconciled against defined data quality metrics and that deliverables are completed in accordance with customer specific timelines. 

The ideal candidate is a continuous improvement advocate, leveraging data driven insights and automation opportunities to optimize operations while aligning with business priorities and advancing the broader strategy around data integrity and governance.  This role requires a strong understanding of the post construction internal workflows, customer and stakeholder expectations of post construction deliverables and integration with UAS Program initiatives.

• Lead a team of managers and their teams responsible for production and data integrity across post-construction workflows.
• Set strategic direction and performance expectations that align with enterprise goals.
• Recommend and implement process efficiency and automation across post-construction and data integrity workflows.
• Take proactive measures to recognize operational obstacles or limitations and engage the team in focused, effective actions toward resolution.
• Prepare, review and provide production reports and analyses to Assets leadership to evaluate the performance of the asset data integrity team, as requested, while holding the team accountability to performance expectations.
• Provide insightful data analysis of performance to the leadership team to identify trends and opportunities.
• Possess a strong awareness of internal and external customer needs to guide consistent and dependable deliverables, subject matter expertise and problem-solving abilities.
• Foster and develop talent by hiring, training, developing, and leading performance management activities
• Align and allocate resources for optimal workflow during order and task volume changes.

•  Share insights and collaborate with senior leaders across the organization

Expectations 

• Strong leadership skills with a focus on continuous improvement and adaptability in a dynamic environment
• Experience leading teams through change and building team capability
• Collaborative and clear communicator with a customer-focused approach
• Proven ability to match the right people with the right roles to support individual and team success
• Comfortable working across teams and sharing thoughtful solutions with leadership
• Strong problem-solving and analytical skills to help identify issues and improve how work gets done

Education/Certifications  

•  Bachelor's degree in business administration, project management, or a related field

Experience/Minimum Requirements  

•  Eight (8) + years of experience in project or program management or data governance
•  Direct leadership experience

Organizational Relationship 

Reports to: Sr Manager Data Integrity

Title(s) of direct reports (if applicable): Manager Assets, Tower Structural Analyst

 Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays.  On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel. 

YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation
The salary range offered for this position is $137,203 - $188,654 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information
If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Operations