Manage an assigned book of business and build, expand, and solidify relationships with existing clients while focusing on retention of the assigned group of accountsIdentify and address the client's risk/capital management needs and drive the sale of additional services and coveragesProvide friendly and knowledgeable support to each account's Producer, be the first line of contact in their absence and occasionally accompany them on client visits as requestedComplete applications in coordination with Producers; submit applications to eligible and appropriate carriers; follow up to ensure timely receipt of quotations and policiesOrder and issue binders, certificates, policies, endorsement and other related items, verify their accuracy, forward them to the client with appropriate correspondencePrepare summaries of insurance and proposals in an accurate, efficient and timely mannerVerify policy and policy change information, facilitating corrections when necessaryAssist clients in submitting first report of claims, facilitate prompt response from carrier staff and follow up on claims status according to agency proceduresAdditional and various account manager-related tasks and duties as required