Options Counseling and Family Services
Bilingual Receptionist (Spanish/English) (Personal Services)
Options Counseling and Family Services supports the health, safety, equity, and well-being of our clients, families, employees, and communities.
In partnership with members of the communities we serve, Options Counseling and Family Services promotes safety, healing, and empowerment for individuals and families.
Options offers many benefits for our full-time employees (full-time is any employee working 30 hours per week or more). A list of all our benefits can be found on our website, here: https://wp.options.org/employment/benefits/
The primary responsibility of the Bilingual Receptionist is to answer agency phones, schedule ongoing client appointments, and provide administrative support to Licensed Medical Professionals (LMPs), service providers, and clients. Requires ability to interact and relate well to the public, in person and on the phone.
The proposed schedule is Monday, Tuesday, Friday, and Saturdays from 8:45 AM to 5:45 PM for an average of 32 hours a week. Employees that work over 30 hours per week will qualify for full benefits.
Bilingual in English/Spanish (Options pays a differential for Spanish-speaking employees; must pass an assessment to qualify). A minimum high school education or equivalent, and one year of office experience and/or training, or an equivalent combination of education and experience. Must be computer proficient in Microsoft Word, Excel, and record keeping software (applicants will take a computer assessment to assess skill level). Must have a respectful, open, unbiased, and accepting attitude toward clients, their families, and other staff. Pass a DHS background check and/or fingerprinting.
Experience working in a clinical setting, medical or mental health.
Essential Duties and Responsibilities:
Service Provider/LMP Assistance 20%